Joy has worked in education for over 40 years in both public and private sectors, involved in policy, curriculum development, research, management, advocacy and teaching in schools, VET and higher education. Her experience with indigenous and migrant communities informs her awareness of equity issues, while her doctoral thesis on quality education focuses her attention on both regulatory and non-regulatory aspects of quality.
Joy manages a team of NCVER researchers and data analysts to deliver the National VET research program, which integrates quantitative with qualitative research combined with advanced analytics and data linkages with other agencies, to inform policy development for Senior Skills Officials.